My financial circumstances were challenging and, at times, messy. I made mistakes along the way. Stephen never scolded me, made me feel embarrassed, or treated me as though I had created a problem for him. Instead, he immediately went to work figuring out what could be done. More than once, it felt as though he was jumping through hoops on my behalf to get me across the finish line. He consistently met my anxiety with patience, solutions, and reassurance. This refinance was important to me, and I am deeply grateful to have reached the other side of it. Steve made a stressful process remarkably human, and your unexpected generosity at the very end was an extraordinary way for this experience to close.